Development of a Mobile Application System for Promoting Tourism in Phra Nakhon Si Ayutthaya Province

Authors

  • Atip Phothong Program in Information Technology, Faculty of Science and Technology, Phranakhon Si Ayutthaya Rajabhat University, Phranakhon Si Ayutthaya 13000, Thailand
  • Kongpop Chaprakon Program in Information Technology, Faculty of Science and Technology, Phranakhon Si Ayutthaya Rajabhat University, Phranakhon Si Ayutthaya 13000, Thailand

DOI:

https://doi.org/10.65205/jcct.2026.e3495

Keywords:

Mobile Application, Promotion of Tourism in Ayutthaya Province, Android Operating System

Abstract

This research aimed to: 1) develop a mobile application system to promote tourism in Phra Nakhon Si Ayutthaya Province, and 2) assess user satisfaction with the developed system. The participants consisted of 250 individuals, including Thai tourists, international tourists, local entrepreneurs, and officials from relevant agencies, selected using purposive sampling. The research instruments included a mobile application system developed for the Android operating system using Visual Studio Code, a system performance evaluation form, and a user satisfaction questionnaire. The research findings revealed that the overall performance of the mobile application system developed to promote tourism in Phra Nakhon Si Ayutthaya Province was at a high level (M = 4.37, SD = 0.58). In addition, overall user satisfaction with the system was also at a high level (M = 4.29, SD = 0.61). These findings indicate that the developed mobile application effectively enhances access to tourism information, improves usability, and enriches the overall user experience for promoting tourism in Phra Nakhon Si Ayutthaya Province.

Downloads

Download data is not yet available.

References

Akhmedov, A., & Ganiev, A. (2024). The Impact of Digitalization on International Tourism: A Study of Mobile Application Use by Tourists Visiting South Korea. The 4th International Conference on Humanities Education, Law, and Social Science (308–318). SciTePress. https://doi.org/10.5220/0013424900004654

Chormuan, S., Jaidee, S., & Kasetpaisit, S. (2015). The Development Android Application for Tourist Case Study in Kanchanaburi Province. Journal of Western Rajabhat Universities, 9(1), 49–60. (In Thai)

Chullasapya, P. (2021). Factors Using an Application for Continuing Travel Planning: A Case Study of Wongnai Application. [Unpublished master’s thesis]. Thammasat University. (In Thai)

Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), 319–340. https://doi.org/10.2307/249008

DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean Model of Information Systems Success: A Ten-Year Update. (2003). Journal of Management Information Systems, 19(4), 9–30. https://doi.org/10.1080/07421222.2003.11045748

Digital Economy Promotion Agency. (2020, March 17). Digital Platform for Tourism in the New Normal towards Smart Tourism. https://www.depa.or.th/th/article-view/digital-platform-new-normal-smart-tourism. (In Thai)

Gretzel, U., Sigala, M., Xiang, Z., & Koo, C. (2015). Smart Tourism: Foundations and Developments. Electronic Markets, 25(3), 179–188. https://doi.org/10.1007/s12525-015-0196-8

Hongmo, R., & Chubchuwong, M. (2023). A Study of Tourists’ Satisfaction on New Normal Tourism Components Influencing Destination Loyalty of Thai Tourists: A Case Study of Phuket Province. Journal of Social Sciences and Humanities Association of Private Higher Education Institutions of Thailand, 29(2), 8-23. (In Thai)

Hungsa, A. (2017). Publication Relations Media in Augmented Reality for Tourism in Phra Nakhon Si Ayuttaya Province. [Master’s thesis, Rajamangala University of Technology Thanyaburi]. Intellectual Repository at Rajamangala University of Technology Thanyaburi. http://www.repository.rmutt.ac.th/dspace/handle/123456789/3339 (In Thai)

Khaosod. (2022). ONDE Announces the Success of the Digital Cultural Heritage Initiative, Showcasing Thai Cultural Heritage as a Soft Power Reaching the Global Stage. https://www.khaosod.co.th/pr-news/news_7064413 (In Thai)

Manna, A., Chakraborty, D., Cheah, J.-H., & Sigala, M. (2025). The Digital Tourist: Examining User Experience in Travel Apps Using Machine Learning Approach. Tourism Recreation Research, (Latest Articles), 1–18. https://doi.org/10.1080/02508281.2025.2545802

Phra Nakhon Si Ayutthaya Province. (2021, October 9). Make Travelling Easier by Simply Downloading the App and Exploring Thailand in Your Own Style with the “Cool Tourism, Amazing Thailand” Experience, Available on Both iOS and Android. https://news.ayutthaya.go.th/news/detail/10810 (In Thai)

Poodsongkram, M., & Manthung, W. (2016). Travel Guid Application for Planning and Searching Historical Site in Ayutthaya. The 1st Rajamangala University of Technology Suvarnabhumi National Conference (344–349). Rajamangala University of Technology Suvarnabhumi. (In Thai)

Puttitaweesri, P., Kranruang, D., & Rimphati, W. (2019). Development of Smartphone-based Navigation System in Ratchaburi. Thaksin University Journal, 22(1), 97–108. (In Thai).

Ratanapongtra, T., Wongmonta, S., Techakana, J., & Praditphonlert, N. (2018). The Study of Potential of Cultural Heritage Tourist Attraction in Phra Nakhon Si Ayutthaya. Rajamangala University of Technology Srivijaya Research Journal, 10(1), 65–80. (In Thai)

ReadyPlanet TravelTech. (2025). Why is UX/UI important? Designing a Hotel Website to Meet Tourist needs. https://blog.readyplanettraveltech.com/ux-ui-สำคัญอย่างไร-ออกแบบเว็บไซต์โรงแรมให้ตอบโจทย์นักท่องเที่ยวออนไลน์ (In Thai)

Ribeiro-Navarrete, B., Martín Martín, J. M., Guaita-Martínez, J. M., & Simón-Moya, V. (2023). Analysing Cooperatives’ Digital Maturity Using a Synthetic Indicator. International Journal of Information Management, 72, 102678. https://doi.org/10.1016/j.ijinfomgt.2023.102678

Rodphan, N. (2020). Travel Experience and Satisfaction of International Tourists to Tourism Management at World Heritage Site in Phra Nakhon Si Ayutthaya Affecting Word of Mouth. [Unpublished master’s thesis]. Dhurakij Pundit University. (In Thai)

Seangmas, K., Siripaprapagon, Y., PrathumKhav, S., Klangrit, S., & Inthayung, S. (2018). The Development of GPS System for Cultural Tourism Promotion in Surin Province. Research Report. Mahachulalongkornrajavidyalaya University. http://mcuir.mcu.ac.th:8080/jspui/handle/123456789/230 (In Thai)

Tanprayoon, P., & Tamalee, K. (2018). Ayutthaya World Heritage Tourism Management. Valaya Alongkorn Review, 8(3), 171–184. (In Thai)

Tanusarn, C. (2016). A Study of Customer Satisfaction in Information System in Organizations. [Unpublished master’s thesis]. Thammasat University. (In Thai)

Thinnukool, O., Phrommas, R., Kongdee, N., Jintapitak, M., Pitupumnak, K., Jarumaneerat, T., & Khuwuthyakorn, P. (2025). Sustainable Tourism Promotion through Mobile Gamification and Reward Systems for Chiang Mai Old Town, Thailand. Frontiers in Computer Science, 7, 1710089. https://doi.org/10.3389/fcomp.2025.1710089

UNESCO. (2015). Imagining Heritage in the Digital Dimension: 50 Minds for the Next 50 Dialogue Series. UNESCO World Heritage Centre. https://whc.unesco.org/en/50-minds/digital

Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User Acceptance of Information Technology: Toward A Unified View. MIS Quarterly, 27(3), 425–478. https://doi.org/10.2307/30036540

Wongsason, M. (2017). The Expectations and Supporting Factors that Affect the Acceptance of Information Technology for the Performance of Personnel in the Electricity Generating Authority of Thailand. [Unpublished master’s thesis]. Bangkok University. (In Thai)

Downloads

Published

17-07-2026

How to Cite

Phothong, A., & Chaprakon, K. (2026). Development of a Mobile Application System for Promoting Tourism in Phra Nakhon Si Ayutthaya Province. Journal of Computer and Creative Technology, 4(2), e3495. https://doi.org/10.65205/jcct.2026.e3495