The Development of Digital Volunteers to Promote Knowledge and Skills in Technology as Guideline for Model Digital Community in Surin Province

Abstract

This study aimed to develop digital volunteers with the competencies, knowledge, and skills necessary for effectively transferring digital technology knowledge to the community, to compare digital technology learning outcomes of digital volunteers before and after the training, and to evaluate the satisfaction with the implementation of the digital volunteer development program in promoting digital knowledge and skills, as guideline for model digital communities in Surin Province. The study targeted 150 digital volunteers from Ban Mueang Ling, Ban Charaphat, Ban Nong Saeng, Ban Nong Khu, Ban Prathun, and Huayjingwittaya School in Surin Province, selected through purposive sampling. The research instruments included 1) digital volunteer learning activities, 2) pre-training and post-training technology learning tests, and 3) satisfaction questionnaires. Data was analyzed using descriptive statistics: percentages, means, standard deviations, and a dependent t-test for comparative analysis. Results showed that the technology learning activities were of high quality overall (M = 4.54, S.D. = 0.54). Moreover, the participants’ mean scores increased from 8.71 pre-training to 19.69 post-training, with a statistically significant improvement at the .05 level. Overall satisfaction with the program was at the highest level (M = 4.88, S.D. = 0.31). These findings indicate that the training effectively enhanced the knowledge and skills of digital volunteers and that the program was highly appreciated by participants, supporting the development of model digital communities in Surin Province.