Policy Guidelines for Promoting the Use of Approved Car Seats for Infants to Enhance Safety and Service Quality on Commercial Flights in Thailand
Main Article Content
Abstract
The use of an approved car seat is a key approach to enhancing safety for infant passengers, defined by the International Civil Aviation Organization (International Civil Aviation Organization, 2015) as those under two years of age. Generally, airlines allow infants to be seated on their parents' laps throughout the journey. Although children aged 7–9 months and older can usually sit independently according to developmental milestones (Siriraj Piyamaharajkarun Hospital, 2023), using standard seat belts installed in regular passenger seats may not be suitable for the size of an infant’s body. The absence of appropriate safety equipment poses a significant risk of injury to infants. In addition, it reduces parental comfort, as they are required to hold the infant throughout the entire flight, particularly on long-haul journeys. This article is a documentary research study that reviews literature, aviation regulatory guidelines, and commercial airline practices. Its objective is to propose policy directions for promoting the use of approved car seats for infants traveling by air. The findings indicate that using such seats can reduce the risk of injury and increase passenger confidence in airline safety standards. The article recommends that aviation authorities and airlines recognize the importance of this safety equipment and consider offering it as a standard service for infant passengers on all flights.
Article Details
References
โรงพยาบาลศิริราช ปิยมหาการุณย์. (2023). ตารางพัฒนาการเด็ก. สืบค้นเมื่อ 10 กันยายน 2024,
จาก https://www.siphhospital.com/th/news/article/share/617
วิโรจน์ เลิศจิตต์ธรรม. (2567). Singapore Airlines ยืนยันมีผู้เสียชีวิต 1 คน เหตุเครื่องบินตกหลุมอากาศ.
สืบค้นเมื่อ 10 กรกฎาคม 2567, จาก https://thestandard.co/singapore-airlines-confirms-one-death/
สำนักงานการบินพลเรือนแห่งประเทศไทย. (2562). คาดเข็มขัดนิรภัยตลอดเวลาที่นั่งอยู่กับที่ในเครื่องบิน.
สืบค้นเมื่อ 25 ตุลาคม 2567, จาก https://www.caat.or.th/th/archives/46742
Akkapin, S. (2022). Dynamics of management of low-cost carriers to Thailand measured by the
SERVQUAL model. Journal of Community Development Research Humanities and Social Sciences, 15(3), 27–38. https://doi.org/10.14456/jcdr-hs.2022.23
Australia Government Civil Aviation Safety Authority. (2021). Advisory circular AC 91-18 v1.1:
Restraint of infants and children. Canberra: Australia Government Civil Aviation Safety Authority.
Bil, C., Smith, J., & Doe, M. (2015). Safety of lap-held infants in aircraft. Procedia Engineering, 99,
–1316. https://doi.org/10.1016/j.proeng.2014.12.664
Banjarnahor, M. E. R., & Simarmata, J. (2025). Understanding customer perception of airline service
quality and brand image: A pathway to loyalty and repurchase intentions. International Journal of Innovation in Enterprise System, 8(1), 59–72. https://doi.org/10.31538/iijse.v8i1.5971
Cathay Pacific. (n.d.). Child restraint seat. Retrieved October 23, 2024, from
Friedman, B., Nelson, R. N., Baer, R. B., Gidwani, U. K., Circh, D., Zane, R. D., & Sikka, N. (2022).
Characterization of in-flight medical events involving children reported to a ground-
based medical consultation service. The Journal of the American Board of Family
Medicine, 35(6), 1171–1179. https://doi.org/10.3122/jabfm.2022.06.220156
International Air Transport Association. (2019). IATA cabin operations safety best practices guide
(5th Edition). Montreal, Canada: International Air Transport Association.
International Civil Aviation Organization. (2015). Manual on the approval and use of child
restraint systems Doc 10049, First edition. Montreal, Canada: International Civil Aviation
Organization.
International Civil Aviation Organization. (n.d.). Safety of infants and children. Retrieved October
, 2024, from https://tinyurl.com/bdc4624s
International Civil Aviation Organization. (n.d.). Safety. Retrieved October 23, 2024, from
https://www.icao.int/safety/Pages/default.aspx
Jetstar Airways. (n.d.). What do I need to know about bringing a car seat on board. Retrieved
July 3, 2024, from https://www.jetstar.com/th/en/help/what-do-i-need-to-know-about-
bringing-a-car-seat-on-board
National Transportation Safety Board. (2021). Safety research report: Child passenger safety in
aviation Report No. NTSB/SR-21/01.
https://www.ntsb.gov/safety/safety-studies/Documents/SS2101.pdf
Nixon, A. (2020). Kinder Fly: Redesigning airline service for travelling families with babies
Bachelor’s graduation report, Delft University of Technology. TU Delft Repository. https://repository.tudelft.nl/file/File_ae0a65c6-548b-414a-aafa-a602a6ce9975
Parasuraman, A., Zeithaml, V. A., and Berry, L. L. (1988). SERVQUAL: A Multi-Item Scale for
Measuring Consumer Perception of Service Quality. Journal of Retailing, 64(1), 12-40.
Thai Airways. (n.d.). Traveling with infant. Retrieved October 23, 2024, from http://surl.li/yretvs
Varma, P., Conduit, R., Junge, M., & Jackson, M. L. (2020). Examining Sleep and Mood in Parents of
Children with Sleep Disturbances. Nature and Science of Sleep, 12, 865–874.
https://doi.org/10.2147/NSS.S271140
Zhang, P. (2025). China Southern Airlines cabin service quality evaluation based on SERVQUAL
model Bachelor’s thesis, Laurea University of Applied Sciences. Theseus. https://www.theseus.fi/handle/10024/885496