Strategies for Leveraging Artificial Intelligence (AI) to Enhance Business Operations for Professional Entrepreneurs in the Digital Economy Era

Authors

  • Phongsak Phakamach Rattanakosin International College of Creative Entrepreneurship, Rajamangala University of Technology Rattanakosin
  • Prangthip Soeykrathoke มหาวิทยาลัยภาคตะวันออกเฉียงเหนือ
  • Pinya Sukwiphat Ubon Ratchathani University
  • Vantanaree Suwanklang Northeastern University
  • Ladawan Suranarakul Northeastern University
  • Piyarat Anongchai Mahasarakham University

Keywords:

Artificial Intelligence, Business Strategy, Professional Entrepreneurs, Digital Economy

Abstract

This article aims to provide a comprehensive overview of the role and strategic approaches of AI adoption to drive growth and enhance the competitiveness of professional entrepreneurs in the digital economy. The core message is that AI is not merely a new technology, but a necessary paradigm shift for sustainable survival and growth in today’s data-driven, fast-paced business environment. AI empowers businesses to unlock unprecedented potential. The article explains AI’s crucial role in fostering growth across five key dimensions: enhancing efficiency and reducing costs, data-driven decision-making, elevating customer experience, fostering innovation, and business scalability. To achieve these goals, five primary AI strategies are presented: operational efficiency enhancement, AI-driven decision-making, AI for elevated customer experience, AI for innovation, and AI for human resource optimization. Furthermore, the article features ten case studies from various industries (e.g., Amazon, Netflix, JPMorgan Chase) to illustrate tangible successes in applying AI in real-world businesses, including increasing sales, reducing costs, and fostering innovation. However, AI adoption also comes with significant challenges, such as data quality, talent shortages, high investment costs, and ethical/security concerns. Recommendations for entrepreneurs include starting by identifying the “value” AI can create for their business, building a strong data foundation, investing in personnel and an AI-receptive culture, selecting appropriate AI solutions, beginning with small pilot projects, and consistently measuring results. It also emphasizes building collaborative networks and considering ethics and responsibility. In conclusion, strategic AI utilization is the utmost critical factor for professional entrepreneurs to build sustainable competitive advantages and lead their businesses to success in a technology-driven future.

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Published

2025-12-31

How to Cite

Phakamach, P., Soeykrathoke, P., Sukwiphat, P., Suwanklang, V., Suranarakul, L., & Anongchai, P. (2025). Strategies for Leveraging Artificial Intelligence (AI) to Enhance Business Operations for Professional Entrepreneurs in the Digital Economy Era. Journal of Management for Development, 1(2), 1–21. retrieved from https://so13.tci-thaijo.org/index.php/JMD/article/view/2197