CONFLICT MANAGEMENT OF TEACHERS IN THUNGSAI WITTAYA SCHOOL UNDER KAMPHAENGPHET SECONDARY EDUCATIONAL SERVICE AREA OFFICE

Abstract

This study aims to examine (1) the approaches to conflict reduction among teachers at Thung Sai Witthaya School, under the Office of the Secondary Educational Service Area, Kamphaeng Phet, and (2) the specific strategies for mitigating conflicts among teachers at the same institution as the unit of analysis. The research instrument employed was a questionnaire focusing on conflict management among teachers at Thung Sai Witthaya School. The respondents consisted of 68 school administrators and government teachers from the institution. The statistical methods applied in data analysis included frequency, percentage, mean ( ), standard deviation (S.D.), and content analysis.
The findings revealed that (1) The overall level of conflict management among teachers at Thung Sai Witthaya School was high, and(2) The conflict reduction strategies adopted encompassed multiple approaches, including: 1) Maintaining confidence and adhering to correct principles 2) Communicating clearly and directly 3)Standing firm and refusing inappropriate demands 4)Enhancing understanding through effective communication 5)Establishing an organizational culture that values collaboration and responsibility 6)Fostering an organizational culture of cooperation and mutual respect 7) Developing leadership and encouraging participation from all stakeholders 8) Implementing clear and fair regulations 9)Seeking mutually acceptable solutions for all parties.