The Development of Supporting Personnel on the Use of English Languages and Technology for Innovative work Promoting

Abstract

         This academic article is prepared with the objective of presenting a model for developing support staff personnel and proposing guidelines for enhancing their competencies to promote efficient and effective work performance, particularly in preparing support staff personnel on knowledge and skills in English language and technology to promote innovative work of the Faculty of Liberal Arts, Rajamangala University of Technology Thanyaburi. Innovative management is important for personal development, job development, and organizational efficiency. This is achieved by involving all personnel in analysis, problem-solving, and interdisciplinary work to increase efficiency. Additionally, it is necessary to support and promote the continuous development of personnel by providing training, job shadowing, project assignments, research, and innovation development, in line with the individual development plan (IDP) to drive the organization and connect all sectors to achieve objectives and goals. This aligns with the university's policy and strategy that emphasizes personnel development. Therefore, the university must support the budget and promote continuous personnel development through training, study tours, project assignments, research, and innovation development.

         The training of support staff members will improve their talents, enabling them to speak English for knowledge sharing and give advice and services to international students, encouraging successful communication. Creating cooperative networks at work falls under this category as well. Personnel will be able to successfully complete their duties and obligations as intended by implementing technology into work practices and introducing new ideas and innovations.