THE DEVELOPMENT OF INFORMATION SYSTEM FOR ACADEMIC SERVICE PROJECT MANAGEMENT OF EDUCATIONAL DEVELOPMENT CENTER FOR LIFELONG LEARNING, FACULTY OF EDUCATION, SRINAKHARINWIROT UNIVERSITY

Abstract

The objective of developing the information system for managing academic service projects of the Lifelong Learning Education Development Center, Faculty of Education, Srinakharinwirot University, is to examine the current situation, problems, and system requirements. It also aims to develop an information system for managing academic service projects, evaluate the effectiveness of the developed system, and assess the satisfaction of its users. The research sample group consisted of administrators, faculty members, and staff of the Faculty of Education. Statistical analysis employed basic statistics, including the mean and standard deviation. The research findings revealed the following: The overall situation, problems, and requirements for the information system for managing academic service projects indicated a needs assessment value (PNI = 0.24). The evaluation of the effectiveness of the system showed that the Functional Requirements Test was at a good level (𝑥̅ = 4.16), the Performance Test (system operation) was at a good level (𝑥̅ = 4.17), and the Performance Test (outcomes) was also at a good level (𝑥̅ = 4.17). The evaluation of user satisfaction with the information system indicated that, overall, satisfaction was at a good level (𝑥̅ = 4.25).