Satisfaction of Pathumwan Institute of Technology Personnel on the Promotion of Academic Service Projects

Abstract

This research study aims to 1) compare the differences in satisfaction with the public relations of the academic service project for writing academic articles for publication among different personnel groups, and 2) compare the differences in satisfaction with the public relations of the academic service project for writing academic articles for publication among personnel groups at Pathumwan Institute of Technology. The study population consisted of 191 personnel from Pathumwan Institute of Technology, divided into 5 groups:
1) academic personnel from the Faculty of Science and Technology (39 people), 2) academic personnel from the Faculty of Engineering (66 people), 3) academic support personnel at the director and head of office level (9 people), 4) academic support personnel at the head of department level (21 people), and 5) academic support personnel at the operational level (56 people). The research was conducted by designing
a questionnaire using a 5-level Likert scale, which underwent quality assessment through construct validity and content validity analysis. Data on the needs for promoting the academic service project on writing academic articles for publication were collected from the personnel of Pathumwan Institute of Technology. Data was analyzed using descriptive statistics and hypothesis testing statistics, namely the Kolmogorov-Smirnov One Sample Test and Friedman Two-way Analysis of Variance by Ranks.

The study results found that the study group had a high level of satisfaction with the public relations of the academic service project for writing academic articles for publication in terms of both content and methods of public relations. The analysis of the differences in satisfaction with the public relations of the academic service project for writing academic articles for publication among personnel at Pathumwan Institute of Technology found statistically significant differences at the 95% confidence level. The study's recommendation is to create a training manual to ensure that personnel can conduct public relations in a structured manner.