The The Effects of Knowledge Management and Organization Learning on the Organizational Innovation Performance of High-tech Enterprises in Shandong Province China

Abstract

Knowledge Management (KM) aims to boost innovation and core competitiveness. Effective KM impacts product and service development through organizational learning (OL) and innovation (OI). China's high-tech industry relies heavily on foreign technology and lacks global competitiveness. Shandong Province, a key high-tech hub, exemplifies these issues. The purposes of this research were to measure the level of knowledge management, investigate the effect of knowledge management on the organizational innovation, and study the effect of knowledge management process impacts the performance of organizational innovation of high-tech enterprises in Shandong province China through the mediating roles of organizational learning. A quantitative research design was employed, utilizing a structured questionnaire survey distributed to 337 valid questionnaires were obtained, yielding a response rate of 84.25%. Data were analyzed using structural equation modeling (SEM) to test the hypothesized relationships and mediation effects. The results revealed (1) Knowledge management had positive effect on organization learning. (2) Organization learning had positive effect on organization innovation. (3) Knowledge management had positive effect on organization innovation. (4) Knowledge management had positive effect on organization innovation through the mediating role of organization learning. This study asserted the theoretical assumption with empirical data that knowledge management and organization learning assist in improving organization innovation in High-tech organization of developing countries.